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# Shipping and Payment Information
## Shipping Information
As a provider of digital services, we do not offer physical shipping. Once your order is confirmed and processed, you will receive immediate access to the digital services you have purchased. Here’s what you can expect:
- **Delivery Method:** All digital services are delivered electronically via email or through our secure platform.
- **Delivery Time:** Upon successful payment, you will receive access to your services within a few minutes. If you do not receive your access link, please check your spam folder or contact our support team. Gaming services you will be giving instructions via email based on the type of service.
## Payment Information
To ensure a smooth purchasing experience, we offer multiple payment methods for your convenience:
- **Accepted Payment Methods:**
- Credit/Debit Cards (Visa, MasterCard, American Express)
- PayPal
- Stripe
- Other secure payment gateways
- **Payment Security:** We take your security seriously. All transactions are processed through secure, encrypted payment gateways. We do not store your payment information.
- **Billing Information:** Please ensure that your billing information matches the details of your payment method to avoid any delays in processing your order.
- **Refund Policy:** Due to the nature of digital services, we do not offer refunds once the service has been delivered. If you encounter any issues, please reach out to our customer support team for assistance.
## Contact Us
If you have any questions regarding shipping or payment, please feel free to reach out to our customer support team. We’re here to help!
- **Email:** support@virtcraft.com
- **Phone:** (908) 470-8925
Thank you for choosing us for your digital service needs!
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